December 11, 2019

EOS Annual Planning

We don’t learn from experience… we learn from reflecting on experience. John Dewey – recognized as one of the founders of the philosophy of pragmatism and […]
October 31, 2019
Quarterly Conversation

Be a Great Boss: Have the EOS Quarterly Conversation

Every leader should have a Quarterly Conversation with each direct report every 90 days. It’s just checking in. It’s informal, but it needs to be on […]
August 21, 2019
FeatureTel Wheel

The Vision for My First Multimillion-Dollar Company

In the beginning, I pretended to believe my hosted VoIP company would generate millions of dollars in sales. As I wrote the FeatureTel business plan and […]
June 27, 2019
Business on a rocket

Business is Good: Are you making the most of it and preparing for what’s next?

Tariff tensions put a dent in consumer confidence in June 2019 but measurements are still bumping around historically high numbers. Small business optimism is near a […]
May 24, 2019
Departmental Meeting

EOS for your Departments or Branches

After the EOS rollout, the next question I usually get from members of the Senior Leadership Team (“SLT”) is, “So, how am I supposed to do […]
April 19, 2019


I have an appointment with gratitude every morning...
April 17, 2019

“Be and Do” – the Simplest Message for your Employees

Keep it simple. The first leadership ability I teach my EOS leadership teams is to simplify. As companies grow, complexity increases. Most of the time, it’s inherent: […]
December 21, 2018

EOS and the New Year

I’ve been thinking about the psychology of the “New Year”. There is something so emotionally resonant about the possibility of turning over a new leaf. It’s a break: […]
August 6, 2018

The Simplest Job Descriptions

Simpler is usually better. According to the Entrepreneurial Operating System (EOS), the ability to simplify is one of the five leadership abilities you need to master […]
May 4, 2018

Get a Grip on Your Business – Webinar with SBTDC

Want a quick overview of EOS with a focus on one of the tools? This Tuesday May 8th @ 2PM – 3PM (EDT), I begin a […]